If the issue persists after trying other drivers, please contact PaperCut support. If you find a consistent issue with a particular printer, first see if there is an alternate driver format available (that is, another PDL language). There can be issues viewing some print jobsīecause of their flexibility some PostScript drivers can create spool files that cannot be rendered with the standard viewer. PaperCut Software hopes to approach printer vendors in the future to address this limitation.
GDI printers produce spool files that are proprietary binary format files and currently there is no standard technology or tools to allow the visual display of printed content, however, you can reprint GDI print jobs by downloading the spool file (see Downloading PDL/spool files for reprinting). GDI printers (GDI print description language) In this case, the PDL/spool file for the job can still be downloaded for reprinting (see Downloading PDL/spool files for reprinting). The conversion software (for example, Ghostscript) does not produce a preview (for example, for a complicated document). The archived PDL/spool file is corrupt or partially copied.
Papercut ng known issues install#
The print driver might be using vendor-specific language extensions (see There can be issues viewing some print jobs).Ī component to convert the PDL / spool file into images is missing (see Step 1: Install print spool file viewer technology). The print driver is using a proprietary or GDI / unsupported print language (see GDI Printers (GDI Print Description Language)). There are several reasons why image previews could not be produced: Print scripting (archiving disabled per-job from within a script)Ī preview could not be produced for the archived job
User-level override (disable archiving for a user) Printer-level override (disable archiving for a printer) This can be for two possible reasons:ĭisable/override archiving in the following ways:
In some cases print jobs do not have a preview image available. PRODUCTS FEATURED Troubleshooting and known limitations No preview image available
0 kommentar(er)
